Agenda

Chairperson’s Welcome

Chairperson’s Opening Address: Where Do We Go From Here? A Look at What's Ahead for the Broader Medicaid Industry in the Next 3, 10 and 20 years

Keynote Session: Exploring Pandemic Changes to Medicaid That Are Permanent: Care Delivery, Member Engagement, and the Pursuit of Health Equity

Advancing Alternative Payment Models Throughout the Pandemic: Educating and Transitioning Providers from Fee-for-Service to Value-Based Care Agreements

Increasing Vaccination Rates in the Medicaid Population: Improving Access, Overcoming Vaccine Hesitancy, and Getting the Message Out to Medicaid Recipients

Equipping Child Welfare Workers with Health Information for Better Outcomes

Morning Refreshment Break

Panel Discussion: Innovative Virtual Care Initiatives: Leveraging Telehealth, Remote Care Delivery, and Hybrid In-Person Care Models to Improve Access, Outcomes, and Affordability

Moderator:

Panelists:

Improving Maternal Outcomes Through Medicaid: Extending Comprehensive Health Coverage Postpartum, Especially Among Women of Color and Those in Rural Areas

Leveraging Risk Stratification to Select and Target Populations for Intensive Care Management and Reduce Avoidable ER Visits

• Population Segmentation; Proactively identify populations to target
• Utilize technological tools to identify and prioritize our care coordination efforts
• Regional Care Team Model and approach to care coordination
• Strategically utilize telephonic, community-based, and embedded staff

Leveraging Data Science for Insight-Driven Decisions to Focus on the Most Impactable Needy Members for the Optimal Outcome

Luncheon

Panel Discussion: Implementing Coordinated Care for Beneficiaries with Complex Needs: Integrated Care Management and Transition Strategies that Address the Medical and Social Needs of the Most Vulnerable Populations

Moderator:

Panelists:

Reducing Preventable Events and Avoidable Costs Utilizing a Data Integration Platform with Comprehensive Care Coordination and Medication Management

Medicaid and SDOH Innovation in the Advancement of Food Security and Health Equity

The session will outline current trends occurring across Medicaid that promote food security as part of SDOH innovation. Topics will include state and federal legislative updates in addition to some state level innovation between the public and private sector collaboration.

Afternoon Refreshment Break

Panel Discussion: Accelerating Investments in SDoH to Close Gaps: Implementing Community-Based Programs and Resources that Address Inequalities and Disparities

Moderator:

Panelists:

Leveraging Community Health Workers During the Pandemic: Utilizing Virtual and In-Person Workers as Agents of Change in the Community and to Maintain Healthcare Service Delivery

Community Collaboration in Reducing Racial Inequities in Covid-19 Care

Providing LTSS Through Leveraging Home and Community Based Services: Improving Access, Reducing Hospitalizations, and Ensuring Positive Outcomes

Cocktail Reception

Sponsored By:

Developing Partnerships with Community Based Organizations to Engage Vulnerable Populations, Reduce Social Barriers and Improve Health Literacy

Building Program Value in Hard-to-Reach Medicaid Populations

Learn how Western Sky Community Care, a Centene plan, bolstered their NOP engagement program by 39.3%.

Leveraging Diverse Community Partnerships, Job Creation, and Anti-Violence Strategies to Reduce Social Barriers and Improve Health Among the Most Vulnerable

• Overview of HCSC Medicaid program/ commitment to addressing Violence, SDOH Health Equity to serve Medicaid members. Spotlight IL Medicaid
• IL Medicaid member needs/ increasing expectations of our regulator to focus on supporting members that experience increased violence, crime, Health Equity & SDOH at zip code level
• Using operational requirements & community feedback to create local solutions such as job creation, anti-violence efforts & strategic partnerships to address SDOH & Health Equity at macro level impact through diverse spend program
• Using member insights, SDOH zip-code level data/ state expectations and community needs to drive micro level and systemic technology impact through Medicaid IT solutions

Yes, We're Serious: The Path Forward To Reversing Food Insecurity

Effective Member Engagement for Prenatal and Postpartum Care

Morning Refreshment Break

Panel Discussion: Using a Wide Variety of Digital Tools and Apps to Engage Members, Improve Member Satisfaction and Support Better Health

Moderator:

Panelists:

Leveraging a Connected Care Platform - Driving Value-Based Outcomes with Technology

Harnessing Data to Drive Member Engagement through Better Targeted Digital Outreach, Telehealth, and Text Messaging Technology

Luncheon

Impacts of Telemedicine Expansion and COVID-19: Behavioral Health

Stakeholder Engagement: Maintaining and Increasing Engagement During a Pandemic

• Creative ways to engage
• Virtual engagement vs in-person engagement
• Meaningful engagement
• Changing and improving future engagement strategies
• Topic driven engagement
• Increased collaboration/communication
• How has communication and engagement changed during the pandemic - Preparing for the “New Normal”

Taking a Multidisciplinary Approach to Prevention and Treatment of Opioid Overdose and Opioid Use Disorder

Tweaking Models of Care to Better Meet the Needs of Individuals with Substance Use Disorder

Passport Health Plan has spent much time over the past couple of years tweaking their model of care to better meet the needs of individuals with substance use disorder and meeting the individuals where they are in the readiness to change process. The recently adopted model of care includes assessments, stratification of members by risk, additional staffing roles, and the inclusion of services to address co-existing social determinants of health needs. Information describing the identified challenges and innovative strategies to address will be shared with participants.
Participants will be able to:

• Describe one health plan’s Model of Care for working with individuals with Substance Use Disorder
• Identify at least two assessment tools that a health plan utilizes to identify risks and needs to stratify individuals with Substance Use Disorder.
• List new roles added to the Model of Care to better meet the needs of individuals with Substance Use Disorder
• Describe how at least one health plan’s Model of Care for Substance Use Disorder includes addressing social determinants of health needs.

Implementing CalAIM’s Community Supports Program to Address SDoH, Health Equity, and Long-Term Well-Being

Conclusion of Conference